CHANGE AND CANCELLATION POLICY
On this page our policy of changes and / or cancellations of reservations for all the different causes we can foresee is collected.
A) ADVERSE METEROLOGICAL CONDITIONS
In case the weather conditions are adverse, we will act in the following way:
1.1 We will look for an alternative date / time:
The most logical option would be to try to find an alternative date. In the case of not being able to offer an alternative date or that the clients can not adapt their agenda to the new date, an alternative itinerary for the same day will be offered. Even within the same day we will try to adapt the time of departure and arrival to avoid possible bad weather to the best of our ability. The change of date or schedule does not imply any reduction in the rate or conditions of the contract unless the period of time of the excursion is reduced. In this case, the new rate corresponding to the new duration of the tour would be applied. In no case it will be possible to decide to shorten the excursion on the march, once initiated the same, meaning this in a reduction of the tariff.
1.2 We will look for an alternative Itinerary:
Sometimes it happens that the weather conditions are adverse for navigation only in a specific area of the island. Then the boat trip will take place in a different itinerary than originally planned, with no possibility for customers to choose the itinerary in which the conditions are adverse In the event that customers decline this new itinerary offered due to weather conditions , they would not have the right to recover the amounts advanced to formalize the reservation.
The totality of the delivered advances will be returned In the event that the weather conditions prevent the celebration of the excursion and we can not find an alternative date, nor can we offer a comfortable and safe alternative route, we will proceed to return the total of the amounts delivered in advance. . The returns will be made within a period of 48 working hours by bank transfer to the account indicated by the customer.
TREATMENT OF CLIENT DATA
Informative clause: Responsible: Identity:
Daniel Coll Pons
Carrer Rvdo. Pare Huguet, 5-2º 07750 FERRERIES
N.I.F.: 41.739.942-W Tel 636071807 Mail:dannylibermare@gmail.com
“In the name of the company, we treat the information you provide us with in order to provide them with the requested service, perform the billing of the same. The data provided will be kept as long as the commercial relationship is maintained or during the years necessary to comply with the legal obligations. The data will not be transferred to third parties except in cases where there is a legal obligation. You have the right to obtain confirmation about whether we are dealing with your personal data at this company, therefore you have the right to access your personal data, correct inaccurate data or request its deletion when the data is no longer necessary. I also request your authorization to offer products and services related to those requested and to retain you as a customer.”
LEGAL WARNING
In compliance with Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce (LSSI-CE), Daniel Coll Pons informs that he owns the website: libermare.com. In accordance with the requirement of article 10 of the aforementioned Law, it reports the following information: The owner of this website is
Daniel Coll Pons
Carrer Rvdo. Pare Huguet, 5-2º 07750 FERRERIES
N.I.F.: 41.739.942-W
USER AND REGIME OF RESPONSIBILITIES
The navigation, access and use by the website of veleroarrayan.com confers the condition of user, by which they are accepted, from browsing the website of libermare.com all the conditions of use here established without prejudice to the application of the corresponding regulations of mandatory legal compliance as the case may be. The website libermare.com provides a great diversity of information, services and data. The user assumes his responsibility in the correct use of the website. This responsibility will extend to:
· The veracity and legality of the information provided by the user in the forms extended by libermare.com for access to certain content or services offered by the web.
· The use of information, services and data offered by libermare.com contrary to the provisions of these conditions, the Law, morals, good customs or public order, or that may otherwise involve injury rights of third parties or the same functioning of the website.
LINKS POLICY AND LIABILITY EXEMPTIONS
Daniel Coll Pons is not responsible for the content of the websites that the user can access through the links established on its website and declares that in no case will proceed to examine or exercise any type of control.